Company Statement

For the last 80 years, EmblemHealth has been taking care of New York’s heart and soul, its people. Today, health care is more complex than ever. That’s why we’re at the forefront of change. We work alongside our customers to offer access to high-quality, affordable care, help navigate the health care experience, and make good health achievable; because everyone deserves to be taken care of. We deliver on our mission every day by living our values with our colleagues, members, clients and partners. It begins with caring and respecting all those we work with. We believe a culture of diversity and inclusion is vital to serve our unique and diverse customers. We seek for continues improvement and innovation and believe being agile and nimble is our advantage. We bring a strong sense of partnership to every relationship – internally and externally. The EmblemHealth family of companies offers competitive health, welfare, and retirement benefits as well as incentive pay plans and more.

Senior IT Technical Data Analyst

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Manager & Professional
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200D3 Requisition #
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Perform IT functions related to the addition of CCI and ACPNY responsibilities including project management and data management /analysis.  Areas of responsibility include process improvement, disaster recovery, and business continuity.  Ensure that vendor information is complete / accurate and in compliance with contractual agreements.  Prepare weekly scorecard reporting, infrastructure project, IT Root Cause Analysis (RCA) and annual Business Resilience & Disaster Recovery program tracking.

Responsibilities:
  • Manage / perform data analysis and reporting on Service Level Agreements (SLA’s) to ensure that the vendor information is complete / accurate and in compliance with contractual agreements.  
  • Translate business / technical requirements into functional specifications and detailed data and process flow design documents: analyze processes, system data and business requirements and convert them into technical solutions.
  • Develop and implement reporting / tracking mechanisms and prepare weekly scorecards, infrastructure projects, IT Root Cause Analysis (RCA) and annual Business Resilience & Disaster Recovery program tracking.
  • Communicate with operational business users up to the leadership levels of the company in order to identify business needs, especially as they relate to the enterprise’s ability to function in the aftermath of an emergency/disaster. 
  • Complete ad hoc data analysis requests for current state, gaps and future state assessments.
Qualifications:
  • Bachelor’s Degree, preferably in an IT related field of study
  • Project management certification
  • ITIL (Information Technology Infrastructure Library) certification
  • Business Continuity / Disaster Recovery certifications
  • 10 – 12+ years of related experience, including large scale IT projects and disaster recovery/business continuity processes and projects required
  • Exceptional technical and analytical skills with proven ability in identifying and resolving problems, recommending solutions and process improvements required
  • Must have excellent written, verbal and interpersonal skills, with the ability to effectively communicate with operational business users up to the leadership levels of the company required
  • Experience performing current state analysis, gap analysis and future state analysis documentation (identifying and documenting procedures and process flows) required
  • Ability to analyze processes, system data and business requirements and convert them into technical solutions required
  • Ability to develop and implement data analysis, data collection systems and other strategies that optimize statistical efficiency and quality required
  • IT Infrastructure, Business Continuity & Disaster Recovery experience required
  • High level of proficiency with MS Word, Excel and PowerPoint required
  • Ability to interface with other teams within the IT field such as security, networking and project managers to manage support and/or implementation issues required

EEOC Statement

We are committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our people and our business. We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law.

Sponsorship Statement

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws and regulations, EmblemHealth may provide work visa sponsorship for certain positions.

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