Manager & Professional Opportunities at EmblemHealth
Manages the day-to-day responsibilities of telephone performance, coaching/counseling the customer service team and managing the inventories of...
Supports the day to day privacy operations for the Compliance department, specifically those activities related to GHI, HIP and CCI privacy...
Perform periodic and ad-hoc operations data analysis to measure performance and conduct root cause analysis. Compile, analyze and provide reporting...
Perform periodic and ad-hoc operations data analysis to measure performance and conduct root cause analysis. Compile, analyze and provide reporting...
Responsible for the day to day operation, performance and productivity of a team of the care management staff. Oversee productivity metrics and...
Provides in person and or telephonic Care Management Services to identified high risk members within the community including but not limited to...
Continuously and proactively assess and monitor vendor operations performance to achieve contractual targets on a daily basis. Frequently interface...
The Customer Satisfaction Lead Specialist is responsible for coordination of all aspects of the Executive Complaint and Access to Care processes...
The Customer Care Navigator will interact face-to-face with customers, assisting in providing complete resolution of customer concerns including...
The position is a community based role in Harlem. The Social Work Case Manager is a behavioral health specialist who provides case management...