Company Statement

For the last 80 years, EmblemHealth has been taking care of New York’s heart and soul, its people. Today, health care is more complex than ever. That’s why we’re at the forefront of change. We work alongside our customers to offer access to high-quality, affordable care, help navigate the health care experience, and make good health achievable; because everyone deserves to be taken care of. We deliver on our mission every day by living our values with our colleagues, members, clients and partners. It begins with caring and respecting all those we work with. We believe a culture of diversity and inclusion is vital to serve our unique and diverse customers. We seek for continues improvement and innovation and believe being agile and nimble is our advantage. We bring a strong sense of partnership to every relationship – internally and externally. The EmblemHealth family of companies offers competitive health, welfare, and retirement benefits as well as incentive pay plans and more.

Senior Business Intelligence Systems Analyst (EPIC)

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Manager & Professional
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AdvantageCare Physicians
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AdvantageCare Physicians (ACPNY) is one of the largest primary and specialty care practices in New York. With 38 medical offices in Brooklyn, Manhattan, Queens, Staten Island and on Long Island, ACPNY aspires to be a home for health for the patients it cares for and the communities it serves. This vision is accomplished through a whole-you care approach that recognizes for each patient the physical, mental, and lifestyle factors that impact their health. The values that drive ACPNY include a commitment to diversity, an unyielding desire to deliver high-quality care, and community-driven collaboration. By integrating these behaviors into our day-to-day operations, ACPNY strives to always create healthier futures for its patients.  

The Senior Applications Systems Analyst is the primary support contact for ACP Business Intelligence (Cogito, Clarity, Caboodle) Applications. Responsible for scoping, project managing, gathering specifications, conducting research, application builds and enhancements, testing and providing user support in accordance with ACP’s policies, procedures, and business operations.

Responsibilities: 

  • Scopes and manages major enhancements (200 – 500 hours projects) and/or simultaneous minor enhancements (40-200 hour projects) in accordance to IT project standards and best practices.
  • Performs in-depth analysis of workflows, data, system details, and other technical issues associated with the application. Analyzes new functionality in releases to recommend how it should be used to prioritize and implement requested changes to the system.
  • Provides support of daily and ad-hoc requests regarding various applicable clinical and business systems. Troubleshoots problems and questions from end users. Ensures all system issues are logged, prioritized, and tracked through the resolution stage while escalating critical issues to management.
  • Interfaces with key IT, clinical, business and operations staff to assist in the development of efficient Reporting and data aggregation code.
  • Participates in testing system enhancements (i.e. data models, query builds, SSIS Packages and system upgrades). Performs rigorous testing of new codes, templates, scripts, etc., to deliver high-quality end-user solutions.
  • Architects and delivers solution innovation for new services, to improve services or to lower costs (optimization processes), operating under deadlines and challenging workloads.
  • Ensures that current and future regulatory agency compliance standards are being adhered.
  • Provides project task oversight for system enhancements assigned to project resources.
  • Escalates vendor issues for missed deadlines or deliverables.
  • Solves complex problems and develops solutions to tasks or projects which may be unique, using judgement and initiative.
  • Performs other job-related duties as required.

Qualifications:

  • Bachelor’s degree in related Technical field; Additional years of related work experience may be substituted for degree
  • Specific expertise in one or more critical components to the reporting and analytics infrastructure including Epic Caboodle, Clarity, Chronicles, Reporting Workbench, Radar, SAP BusinessObjects, & DBM
  • Applicable EPIC certification – Cogito Certification
  • Knowledge of SDLC Toolset – JIRA, Project One, TFS/VSTS –
  • Minimum 5 – 8 years systems design and analysis experience including 2 - 4 years of in-depth EPIC experience
  • Expert user - Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Knowledge of Microsoft Project and Visio
  • Strong problem solving and analytical skills
  • Strong documentation skills
  • Working knowledge of Business Intelligence Tools – (Tableau, QLIK, DoMo, etc.) 
  • Familiarity with PC Hardware and software skills
  • Experience and knowledge of SSIS, PL/SQL, SQL, Crystal Reports, BOE

EEOC Statement

We are committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our people and our business. We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law.

Sponsorship Statement

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws and regulations, EmblemHealth may provide work visa sponsorship for certain positions.

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