Company Statement

For the last 80 years, EmblemHealth has been taking care of New York’s heart and soul, its people. Today, health care is more complex than ever. That’s why we’re at the forefront of change. We work alongside our customers to offer access to high-quality, affordable care, help navigate the health care experience, and make good health achievable; because everyone deserves to be taken care of. We deliver on our mission every day by living our values with our colleagues, members, clients and partners. It begins with caring and respecting all those we work with. We believe a culture of diversity and inclusion is vital to serve our unique and diverse customers. We seek for continues improvement and innovation and believe being agile and nimble is our advantage. We bring a strong sense of partnership to every relationship – internally and externally. The EmblemHealth family of companies offers competitive health, welfare, and retirement benefits as well as incentive pay plans and more.

Communications Specialist

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Manager & Professional
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2102F Requisition #
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The communications specialist is responsible for the development, support and production of external communications to members that inform and engage members and meet regulatory requirements. Major external communications include Welcome Kits and packets for all lines of business, member handbooks and other member materials for these welcome kits, member ID cards and ID card carrier letters.

Responsibilities:

Project Management/Production

  • Collaborate with internal customers to develop strategic member communications that meet both enterprise goals and regulatory requirements.
  • Produce status reports and keep track of schedules to ensure deadlines are met.
  • Perform regular quality checks to ensure materials are produced to specifications.
  • Work with design and production teams to obtain cost estimates and ensure projects stay on budget.
  • Coordinate and oversee services provided by outside vendors such as printers and fulfillment houses.
  •  Adhere to departmental and organizational procedures.
  • Possess a comprehensive knowledge of departmental and organizational procedures, and adhere to them.

Editorial

  • Edit creative copy provided by internal customers to ensure all member communications meet corporate branding and editorial standards and meet legal and compliance requirements.
  • Obtain direction from internal customers to ensure all member communications are accurate, up to date and audience appropriate.
  • Collaborate with internal customers to identify ways to improve the relevance and impact of communications.
  • Proofread all print and electronic copy before it goes live.
  • Coordinate data collection and release, ensuring that the data matches the original request.
  • Ensure that all communications are consistent with regulatory and accreditation requirements (NCQA, DOH, etc.)
  • From beginning to end of a project, pay relentless attention to detail.

Qualifications:

  • Bachelor’s degree required in English, Communications, Business or related health field.
  • Minimum 3-5 years of communications experience  Required.
  • Proficient in Microsoft Office (Word, Excel, and PowerPoint) and Outlook. Required.
  • A Bachelor’s degree in English, journalism, marketing or a health-related field. Required.
  • Demonstrated project management skills. Required.
  • Excellent time-management skills. Required.

EEOC Statement

We are committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our people and our business. We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law.

Sponsorship Statement

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws and regulations, EmblemHealth may provide work visa sponsorship for certain positions.

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