Company Statement

For the last 80 years, EmblemHealth has been taking care of New York’s heart and soul, its people. Today, health care is more complex than ever. That’s why we’re at the forefront of change. We work alongside our customers to offer access to high-quality, affordable care, help navigate the health care experience, and make good health achievable; because everyone deserves to be taken care of. We deliver on our mission every day by living our values with our colleagues, members, clients and partners. It begins with caring and respecting all those we work with. We believe a culture of diversity and inclusion is vital to serve our unique and diverse customers. We seek for continues improvement and innovation and believe being agile and nimble is our advantage. We bring a strong sense of partnership to every relationship – internally and externally. The EmblemHealth family of companies offers competitive health, welfare, and retirement benefits as well as incentive pay plans and more.

To protect the health and safety of our workforce, members, patients, and the communities we serve, the EmblemHealth family of companies require all new employees to be fully vaccinated for COVID-19. Exemption/reasonable accommodations may be granted because of 1) a qualifying medical condition or disability that makes getting the vaccine unsafe for the individual, or 2) objection on the basis of sincerely held religious beliefs and/or practices.

Wellness Account Manager - WellSpark Health (remote)

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WellSpark is a digital wellness company and national subsidiary of EmblemHealth that offers a full suite of products and solutions to reward people for healthy behaviors.

Summary of Job:    Manage all aspects of client relationships for results-oriented wellbeing programs. 


  • Manages a large book of business, taking ownership in driving success for each client.
  • Manages the implementation of results-oriented wellness programs within the framework of WellSpark’s suite of offerings and using a data-driven approach.
  • Builds excellent relationships with both internal and external constituents, including Account Managers, Brokers and employer group contacts.
  • Partners with clients to develop and deploy strategies that maximize participation and engagement in WellSpark’s programs. 
  • Customizes branded WellSpark templates and materials to produce client-facing marketing and engagement materials. 
  • Serves as SME and source of training for internal (Sales, Operations Marketing and Technology) and external constituents (employers, brokers, vendors) on WellSpark Health suite of products.
  • Manages the end-to-end process for all well-being program aspects- incentives and rewards, biometrics, challenges.
  • Partners with the WellSpark product, coaching and clinical teams to broker upsell opportunities and positively affect population outcomes.
  • Promotes WellSpark solutions to potential new or renewing clients through research, solicitation and use of professional sales and marketing techniques, including the preparation of proposals, implementation plans, reports and presentations.
  • Evaluates participant registration, engagement and outcomes proactively and ongoing.
  • Provides input to the product team to support the evaluation, development and enhancement of WellSpark’s products and services. 
  • Supports customer service by developing job aides and resolving customer issues.
  • Serves as adjunct member of the client wellness committee. 
  • Delivers timely reporting to client leadership and wellness champions, which demonstrates outcomes and performance improvement opportunities.
  • Garners leadership support to build a culture of health 
  • Remains up-to-date on current trends in health promotion and the insurance industry.
  • Performs other related duties as assigned.
  • Bachelor’s Degree required, preferably in a related clinical field (health promotion, exercise physiology, nutrition, medical) 
  • At least three years previous experience in wellness program strategy development within corporate health promotion program or managed care organization
  • Excellent written, oral and interpersonal communication skills required
  • Demonstrated project management experience including the ability to set goals and expectations and execute deliverables
  • Public speaking experience required
  • Organized, detail and process oriented, works with a sense of urgency
  • Must be proficient user of Microsoft Office products. Access proficiency and experience with wellness portals preferred

EEOC Statement

We are committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our people and our business. We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law.

Sponsorship Statement

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws and regulations, EmblemHealth may provide work visa sponsorship for certain positions.

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