Company Statement
For the last 80 years, EmblemHealth has been taking care of New York’s heart and soul, its people. Today, health care is more complex than ever. That’s why we’re at the forefront of change. We work alongside our customers to offer access to high-quality, affordable care, help navigate the health care experience, and make good health achievable; because everyone deserves to be taken care of. We deliver on our mission every day by living our values with our colleagues, members, clients and partners. It begins with caring and respecting all those we work with. We believe a culture of diversity and inclusion is vital to serve our unique and diverse customers. We seek for continues improvement and innovation and believe being agile and nimble is our advantage. We bring a strong sense of partnership to every relationship – internally and externally. The EmblemHealth family of companies offers competitive health, welfare, and retirement benefits as well as incentive pay plans and more.
To protect the health and safety of our workforce, members, patients, and the communities we serve, the EmblemHealth family of companies require all new employees to be fully vaccinated for COVID-19. Exemption/reasonable accommodations may be granted because of 1) a qualifying medical condition or disability that makes getting the vaccine unsafe for the individual, or 2) objection on the basis of sincerely held religious beliefs and/or practices.
Seeking Top Account Executives - Medicare Sales
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- ConnectiCare
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- Nov 02, 2021 Post Date
We are seeking dynamic "Top Sales Representatives" to join our Medicare Sales Team! The Account Executive, Medicare Sales will establish and maintain productive, informative, and proactive relationships with appropriate individuals and groups. They will be responsible for generating & maintaining leads by contacting Medicare-eligible individuals (current and prospective), including by telephone, writing, and in person. Also, the role requires the sales representatives to make individual and group presentations. Provide appropriate assistance to prospects, for example, by assisting in the membership application process. Develop and maintain a proper understanding of the health care products related to sales responsibility.
Responsibilities:
- Achieve the Medicare DSNP membership goals set forth in the annual business plan by successfully enrolling a minimum of 200 qualified beneficiaries each year into ConnectiCare’s Dual Special Needs Plan plan turning referrals into prospects, prospects into leads, leads into appointments and appointments into enrollments.
- Adhere to ConnectiCare policies and procedures of sales prospecting and presentation in accordance with Center of Medicare Sservices compliance guidelines. Coordinate and conduct marketing events with approved materials in an effort to market ConnectiCare’s Dual Special Needs Plan and Medicare Advantage Prescription Drug plans.
- Use creative sales techniques to find and develop relationships with eligible centers of influence, referral sources and beneficiaries.
- Establish community relationship programs with key centers of influence that become a consistent source of referrals.
- Become a resource for the community and a trusted expert in the Medicaid/Medicare health care space so ConnectiCare is seen as a partner and a help for this population.
- Develop self-generated lead channel through existing relationships (community groups, physician offices, community health centers, grocery stores, church clubs, senior centers, centers of influence, and current and prospective members) and the establishment of new ones throughout your assigned territory.
- Develop and execute on your marketing plan which focuses on strategic growth of ConnectiCare’s portfolio of Medicaid/Medicare products in targeted neighborhoods and areas of the community where resources and support are great.
- Assist individual beneficiaries in the selection of an appropriate health plan; confirm eligibility, facilitate their new enrollment and subsequent renewal when appropriate.
- Successfully complete periodic certification and testing to maintain knowledge level established by ConnectiCare’s Medicare Sales & Compliance Departments.
- Function as a liaison between all ConnectiCare departments to help identify and resolve members’ problems or concerns. Resolve issues and keep lines of communication open between ConnectiCare and our members.
- Observe and report competitive information, suggestions and strategies to Medicare Sales, Product, and Marketing business leaders.
- Maintain a professional positive image, work to enhance sales skills, remain honest and respectful in dealing with any external and internal customers.
- Work as a participating member of the larger ConnectiCare Medicare Sales team, attend and participate in sales team meetings, as well as, ride alongs and training opportunities.
- Performs other related projects and duties as necessary.
Qualifications:
- Bachelor’s Degree; additional years of related experience may be considered in lieu of educational requirements
- 2 years of previous Sales experience; healthcare industry plus
- Must possess a valid and appropriate state accident and health license at time of hire or within the first 60 days in the position
- Knowledge of Medicaid, Medicare, Low Income Subsidy, Medicare Savings Programs, Center of Medicare Sales regulations and other government entitlement products and programs
- A goal oriented, service driven individual who has displayed exceptional sales results through self-generated sales activities and has proven top tiered sales results in previous positions
- Excellent written and oral communication skills
- Strong interpersonal skills, exercising good judgement, tact and the ability to properly inform potential members regarding ConnectiCare’s Medicaid/Medicare portfolio
- Outstanding organizational skills
- Experience with sales lead management system preferred
- Ability to work in a variety of settings including the office, remotely and from home depending upon the situation
EEOC Statement
We are committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our people and our business. We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law.
Sponsorship Statement
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws and regulations, EmblemHealth may provide work visa sponsorship for certain positions.