Company Statement
For the last 80 years, EmblemHealth has been taking care of New York’s heart and soul, its people. Today, health care is more complex than ever. That’s why we’re at the forefront of change. We work alongside our customers to offer access to high-quality, affordable care, help navigate the health care experience, and make good health achievable; because everyone deserves to be taken care of. We deliver on our mission every day by living our values with our colleagues, members, clients and partners. It begins with caring and respecting all those we work with. We believe a culture of diversity and inclusion is vital to serve our unique and diverse customers. We seek for continues improvement and innovation and believe being agile and nimble is our advantage. We bring a strong sense of partnership to every relationship – internally and externally. The EmblemHealth family of companies offers competitive health, welfare, and retirement benefits as well as incentive pay plans and more.
Sales Associate
Responsibilities:
• Presenting and successfully closing client renewals by carefully analyzing the renewal prior to release to the client and preparing material to support the renewal proposal including handling all sales presentations.
• Routinely visiting clients and/or their consultants and keeping clients informed of issues that may impact benefits and rates.
• Overseeing and managing the administration of the client's benefit plan by initiating follow up resolution of all service inquiries involving claims, membership, billing and interpretation of contract provisions, benefits/plan design and other administrative requests originating from client groups in a timely fashion.
• Focusing on client satisfaction, retention and growth while collaborating effectively with other areas of EmblemHealth to proactively prevent and resolve issues as needed.
• Presenting client Statement of Experience and other year-end reports that highlight the value proposition of the plan.
• Actively participating in the organizing and execution of sales campaigns such as annual reopeners for the purpose of increasing membership.
• Developing strategies to identify opportunities with assigned client groups to upsell additional coverage and lines of business.
• Remaining current with EmblemHealth's benefits and capabilities, industry trends, competitive strategies and governmental regulations.
• Ensuring State licensure requirements are met and up to date.
• Generating reports to management that communicate accurate, complete and current information on account status including competitive intelligence.
• Working with community, civic and professional organizations to present information on health care issues, promoting a positive corporate image as well as attending client functions after business hours.
• Maintaining records, preparing reports and written correspondence, direct materials, completing forms and documents in a timely and accurate manner.
• Assisting less experienced Account Executives with more complex prospect and customer issues.
• Acting as a team lead if assigned to the same book of business.
• Serving as SME (subject matter expert) on process improvement issues for Account Management.
• Representing Account Management in internal meetings by assuming an active role.
• Performing other duties as assigned or required.
Qualifications:
• Bachelor's degree preferred but not required
• Minimum of 2 years of experience in a health insurance field
• Licensed NYS Health/Life Agent
• Proficient in Microsoft Word, Excel and PowerPoint
• Must be goal driven
• Must have strong presentation and excellent organizational skills
• Must have the ability to multi-task
• Must have excellent interpersonal skills
• Excellent communication skills, both verbal and written
Security Disclosure
If you are offered a job from one of the EmblemHealth family of companies that includes ConnectiCare, AdvantageCare Physicians, and WellSpark, the offer confirmation email will come from “HRTalentAcquisition” with the subject line: “Offer of Employment for (job title)” – Please respond online”.
We never ask you to join a Google Hangout, request you to purchase your own equipment or pay to apply. We do not send email from a third-party email service such as Yahoo or Gmail.
Pay Disclosure
A good faith estimate of the compensation range for individuals hired to work for the EmblemHealth Family of Companies is provided. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, internal peer equity, and market and business considerations. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. It is not typical for an individual to be hired at or near the top of the range, as compensation decisions depend on each case’s facts and circumstances. Union roles covered by a collective bargaining agreement will compensate in accordance with the union contract.
EEOC Statement
We are committed to leveraging the diverse backgrounds, perspectives, and experiences of our workforce to create opportunities for our people and our business. We are an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy or related condition, marital status, national origin, disability, protected veteran status or any other characteristic protected by law.
Sponsorship Statement
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws and regulations, EmblemHealth may provide work visa sponsorship for certain positions.