Company Statement
For the last 80 years, EmblemHealth has been taking care of New York’s heart and soul, its people. Today, health care is more complex than ever. That’s why we’re at the forefront of change. We work alongside our customers to offer access to high-quality, affordable care, help navigate the health care experience, and make good health achievable; because everyone deserves to be taken care of. We deliver on our mission every day by living our values with our colleagues, members, clients and partners. It begins with caring and respecting all those we work with. We believe a culture of diversity and inclusion is vital to serve our unique and diverse customers. We seek for continues improvement and innovation and believe being agile and nimble is our advantage. We bring a strong sense of partnership to every relationship – internally and externally. The EmblemHealth family of companies offers competitive health, welfare, and retirement benefits as well as incentive pay plans and more.
Sales Assistant, Small Group - Remote
Job Summary
Perform Sales Support functions for Small Group Sales Department that aids in the sales process. Provide technical and administrative support to maximize opportunities for meeting and exceeding new membership sales targets. Prepare new business and renewal proposals for delivery. Gather, review, and analyze information; prepare and deliver reports.
Responsibilities:
• Facilitate the small group new business quoting process through the ConnectiCare broker portal/Sales Force.
• Coordinate with Account Executives & Brokers to initiate proposal requests.
• Act as the liaison between sales and underwriting for all Fixed Funding Solutions quote requests.
• Provide Opportunity management and complete required information for all small group requests for proposal.
• Obtain and prepare quote data; provide comparisons between current/renewal rates and new rates; analyze and summarize the results.
• Create and maintain reporting database of monthly sales activity reports, as well as other ad hoc report requests.
• Support the Small Group Installation process by serving as a liaison between Account Executive(s) and enrollment & billing operations.
• Coordinate with onboarding of new employer group clients including issuance of policy documents and portal onboarding.
• Assist Small Group Account Executive(s) with servicing of potential clients and brokers by responding to internal and external administrative sales requests.
• Assist with renewal issuance for Small Group Fixed Funding Solutions and ConnectiCare of Massachusetts.
• Act as the liaison between sales and underwriting for all Fixed Funding Solutions renewal requests.
• Foster positive business relationships with the brokerage community, while promoting and marketing ConnectiCare's services.
• Ensure appropriate response to communications is initiated/maintained.
• Perform other related projects and duties as directed, assigned, or required.
Qualifications:
• Associates degree (Required); Bachelor’s degree (Preferred)
• 2 – 3+ years of previous customer service experience in an insurance/managed healthcare sales environment (Preferred)
• Pre-Sale expertise (Preferred)
• Experience with SalesForce (Preferred)
• Additional experience/specialized training/certification may be considered in lieu of degree requirement (Required)
• Proficient with MS Office - Word, Excel, PowerPoint, Outlook, Teams, SharePoint (Required)
• Excellent communication skills - verbal, written, presentation, interpersonal, with all types/levels of audiences (Required)
• Strong organizing and prioritizing skills; ability successfully manage multiple tasks/projects simultaneously (Required)
• Outstanding attention to detail; analytical and problem-solving skills (Required)
• Ability to function independently as well as in a team environment (Required)
Security Disclosure
If you are offered a job from one of the EmblemHealth family of companies that includes ConnectiCare, AdvantageCare Physicians, and WellSpark, the offer confirmation email will come from “HRTalentAcquisition” with the subject line: “Offer of Employment for (job title)” – Please respond online”.
We never ask you to join a Google Hangout, request you to purchase your own equipment or pay to apply. We do not send email from a third-party email service such as Yahoo or Gmail.
Pay Disclosure
A good faith estimate of the compensation range for individuals hired to work for the EmblemHealth Family of Companies is provided. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, internal peer equity, and market and business considerations. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. It is not typical for an individual to be hired at or near the top of the range, as compensation decisions depend on each case’s facts and circumstances. Union roles covered by a collective bargaining agreement will compensate in accordance with the union contract.
EEOC Statement
We are committed to leveraging the diverse backgrounds, perspectives, and experiences of our workforce to create opportunities for our people and our business. We are an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy or related condition, marital status, national origin, disability, protected veteran status or any other characteristic protected by law.
Sponsorship Statement
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws and regulations, EmblemHealth may provide work visa sponsorship for certain positions.