Company Statement
For the last 80 years, EmblemHealth has been taking care of New York’s heart and soul, its people. Today, health care is more complex than ever. That’s why we’re at the forefront of change. We work alongside our customers to offer access to high-quality, affordable care, help navigate the health care experience, and make good health achievable; because everyone deserves to be taken care of. We deliver on our mission every day by living our values with our colleagues, members, clients and partners. It begins with caring and respecting all those we work with. We believe a culture of diversity and inclusion is vital to serve our unique and diverse customers. We seek for continues improvement and innovation and believe being agile and nimble is our advantage. We bring a strong sense of partnership to every relationship – internally and externally. The EmblemHealth family of companies offers competitive health, welfare, and retirement benefits as well as incentive pay plans and more.
Marketplace Sales Manager - Field Sales
Summary of Job
- Manage the day-to-day sales activities of the Direct to Consumer and Individual markets (Medicaid, Child Health Plus, The Essential Plan and QHP) and implement any strategic or tactical plans.
- Work closely with the Regional Sales Leader, Government Assisted Program (GAP), Enrollment and Customer Service to ensure high levels of service and responsiveness.
Responsibilities
- Implement the overall direction of product distribution to grow the current block of business.
- Collaborate with the Regional Sales Manager and AVP in monitoring the sales performance of the Individual products and implement any strategic or tactical adjustments.
- Manage the daily, weekly and monthly production report and make sure that each rep reaches their monthly new and renewal goals by matching it with the completed and effectuated 834 State file.
- Work with the Regional Sales Leader regarding the changes within the regulatory environment and its impact on the Individual products; implement appropriate marketing strategies to ensure regulatory compliance.
- Coordinate with Regional Sales Leader in the implementation of strategies that will enhance our enrollment opportunities with Community Based Organizations.
- Coordinate efforts and work collaboratively with all applicable departments that support the product to achieve high levels of customer satisfaction and member retention.
- Responsible for ensuring the team achieves all sales and retention goals.
- Hire, train, supervise, motivate, discipline and provide the overall direction to the Individual Sales staff.
- Regular attendance is an essential function of the job.
- Perform other duties as assigned or required.
Qualifications
- Bachelors degree required
- 5 – 8+ years of previous sales management experience for a major health insurance carrier, particularly one which is focused on direct-to-consumer sales activities required
- Additional experience/specialized training/certifications may be considered in lieu of the educational requirements
- Demonstrated success in leading an effective, competitive sales management in a direct sales environment, with a track record of achieving profitable growth required
- Bilingual skills (verbal and written) required
- Proficient with MS Office (Word, Excel, PowerPoint, Outlook) and other Internet and web-based tools required
- Demonstrated analytical and collaborative problem-solving skills required
- Excellent communication skills (verbal, written, presentation, and interpersonal); ability to build rapport and relationships required
Security Disclosure
If you are offered a job from one of the EmblemHealth family of companies that includes ConnectiCare, AdvantageCare Physicians, and WellSpark, the offer confirmation email will come from “HRTalentAcquisition” with the subject line: “Offer of Employment for (job title)” – Please respond online”.
We never ask you to join a Google Hangout, request you to purchase your own equipment or pay to apply. We do not send email from a third-party email service such as Yahoo or Gmail.
Pay Disclosure
A good faith estimate of the compensation range for individuals hired to work for the EmblemHealth Family of Companies is provided. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, internal peer equity, and market and business considerations. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. It is not typical for an individual to be hired at or near the top of the range, as compensation decisions depend on each case’s facts and circumstances. Union roles covered by a collective bargaining agreement will compensate in accordance with the union contract.
EEOC Statement
We are committed to leveraging the diverse backgrounds, perspectives, and experiences of our workforce to create opportunities for our people and our business. We are an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy or related condition, marital status, national origin, disability, protected veteran status or any other characteristic protected by law.
Sponsorship Statement
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws and regulations, EmblemHealth may provide work visa sponsorship for certain positions.