Company Statement

For the last 80 years, EmblemHealth has been taking care of New York’s heart and soul, its people. Today, health care is more complex than ever. That’s why we’re at the forefront of change. We work alongside our customers to offer access to high-quality, affordable care, help navigate the health care experience, and make good health achievable; because everyone deserves to be taken care of. We deliver on our mission every day by living our values with our colleagues, members, clients and partners. It begins with caring and respecting all those we work with. We believe a culture of diversity and inclusion is vital to serve our unique and diverse customers. We seek for continues improvement and innovation and believe being agile and nimble is our advantage. We bring a strong sense of partnership to every relationship – internally and externally. The EmblemHealth family of companies offers competitive health, welfare, and retirement benefits as well as incentive pay plans and more.

Lead Pharmacy Systems Analyst

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Manager & Professional
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190OM Requisition #
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Pharmacy systems subject matter expert including business requirement definition, test scenario definition, test review and approval, UAT as appropriate.  Lead/Support pharmacy system projects/implementation lead.  Liaison between IT and any key stakeholders/vendors/pharmacy systems or systems owners.

Responsibilities:
  • Collaborate in defining, gathering, reviewing and editing business requirements for system updates, enhancements and migrations.
  • Perform solution analysis review and provide concise direction to ensure that the proposed system solution meets established business protocols, and any mandates and compliance guidelines. 
  • Partner with business analysts, business users and source system experts to produce output consistent with meeting overall goals.
  • Act as a liaison and as the subject matter expert between key stakeholders including, PBM, IT and our vendor partnerships.
  • Identify system issues, working closely with all to define change and work towards acceptance and implementation.
  • Evaluate and solicit feedback on processes and procedures to identify potential areas for improvement. 
  • Work with business units to develop test strategies and scenarios from business requirements. 
  • Accurately interpret and translate strategies and scenarios into test plans.  
  • Analyze requirements, test documents and acceptance criteria which will effectively find defects that may exist.
  • Act as a liaison and subject matter expert for day to day pharmacy system-related technical questions and/or issues.
  • Troubleshoot and track all concerns, working with key stakeholders and responds to all appropriate parties effectively within a timely manner.
  • Serve as the Pharmacy Systems Project Manager to support external and internal business partners. 
  • Coordinate and direct the project efforts, by providing a weekly written progress report to management regarding the status of deliverables, issues, problems and corrective actions taken.
  • Provide written progress report to leadership regarding the status of deliverables, issues, problems and corrective actions taken.
Qualifications:
  • Bachelor’s degree required
  • Minimum 5+ years related experience, preferably in a healthcare environment required
  • Pharmacy Knowledge preferred
  • Extensive knowledge and experience in Microsoft Office, specifically Access, Excel and Word, SAS, required
  • Manage all project documentation for presentation and reporting; ex. business requirements, test packet, status and prioritization for a variety of audiences including Senior Management, Care Management, Pharmacy Services and CM Data Systems customers required
  • Ability to understand complex technical system requirements and translate into simple business language
  • Excellent communication skills; verbal and written
  • Attention to detail, ability to think critically is paramount

EEOC Statement

We are committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our people and our business. We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law.

Sponsorship Statement

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws and regulations, EmblemHealth may provide work visa sponsorship for certain positions.

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