Company Statement
For the last 80 years, EmblemHealth has been taking care of New York’s heart and soul, its people. Today, health care is more complex than ever. That’s why we’re at the forefront of change. We work alongside our customers to offer access to high-quality, affordable care, help navigate the health care experience, and make good health achievable; because everyone deserves to be taken care of. We deliver on our mission every day by living our values with our colleagues, members, clients and partners. It begins with caring and respecting all those we work with. We believe a culture of diversity and inclusion is vital to serve our unique and diverse customers. We seek for continues improvement and innovation and believe being agile and nimble is our advantage. We bring a strong sense of partnership to every relationship – internally and externally. The EmblemHealth family of companies offers competitive health, welfare, and retirement benefits as well as incentive pay plans and more.
Facilitated Enrollment Representative
🔍 New York, New York
EmblemHealth is seeking innovative and dynamic Sales Professionals to assist and enroll potential members to Individual Medicaid, Essential Plan, Qualified Health Plan (QHP) and Child Health Plus (CHP) products. In this role, you will play an integral part in assisting individuals with completing the appropriate application forms, obtain required documentation necessary for enrollment, and meeting necessary enrollment targets.
If you are interested in growing your career and supporting your community, we want to speak with you!
Job Responsibilities-
- Present to, follow up and enroll Individual Medicaid, Essential Plan, QHP and CHP products.
- Assist and enroll individuals by completing the appropriate application forms, obtain required documentation necessary for enrollment, and meeting necessary enrollment targets.
- Conduct home visits and other appointments as needed to complete the application and obtain all required documentation.
- Develop and maintain appropriate understanding of the health care products related to sales responsibility. Successfully complete periodic certification and testing to maintain knowledge level established by regulations.
- Maintain appointments, develop community marketing sites, establish relationship with community-based organizations, participate in health-related activities / special events including evening and weekend activity, create self-generated leads, and provide services to walk-ins. Obtains feedback from referral sources and prospective enrollees.
- Stimulates word-of-mouth referrals from participants, prospects, and their families.
- Utilize automated tools to perform individual enrollment duties.
- Refer all existing members up for recertification to Retention Specialist when applicable.
- Perform recertification activities when necessary.
- Function as a liaison between all EmblemHealth departments to help identify and capture prospect’s problems or concerns.
- Work with Neighborhood care team to maintain and improve EmblemHealth’s image as a High Quality and Affordable health plan in the community.
- Assist members with selecting a Primary Care Physician (PCP) using the provider directory.
- Present EmblemHealth insurance products and benefit plans to community groups, small businesses, and other prospective subscribers.
- Develop and execute sales plan which focuses on growth of the individual products in the assigned neighborhood.
- Maintain and grow book of enrollments. Enrollment activities include on-site coverage at hospitals, provider offices, City agencies, community business partners and Community Based Organizations (CBO’s).
- Responsible to enter all activity into Salesforce tool.
- Performs other duties as assigned or required.
- Regular attendance is an essential function of the job.
- High School Diploma or equivalent required
- 4 years of relevant sales experience preferred
- Driver’s License and automobile with appropriate coverage is required for territories – Long Island, etc.
- Travel in the New York metropolitan area required
- Must be able to work nights and weekends as required
- Excellent interpersonal and presentation skills and the ability to work independently
- Excellent organizational and communication skills, both verbal and written
- Ability to develop strong relationships and influences in the community
- Ability to input and update data in database system
- Works independently and produces Self-Generated leads
- Ability to multi-task
- Successful completion of annual product training and testing to maintain regulatory certification
Security Disclosure
If you are offered a job from one of the EmblemHealth family of companies that includes ConnectiCare, AdvantageCare Physicians, and WellSpark, the offer confirmation email will come from “HRTalentAcquisition” with the subject line: “Offer of Employment for (job title)” – Please respond online”.
We never ask you to join a Google Hangout, request you to purchase your own equipment or pay to apply. We do not send email from a third-party email service such as Yahoo or Gmail.
Pay Disclosure
A good faith estimate of the compensation range for individuals hired to work for the EmblemHealth Family of Companies is provided. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, internal peer equity, and market and business considerations. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. It is not typical for an individual to be hired at or near the top of the range, as compensation decisions depend on each case’s facts and circumstances. Union roles covered by a collective bargaining agreement will compensate in accordance with the union contract.
EEOC Statement
We are committed to leveraging the diverse backgrounds, perspectives, and experiences of our workforce to create opportunities for our people and our business. We are an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy or related condition, marital status, national origin, disability, protected veteran status or any other characteristic protected by law.
Sponsorship Statement
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws and regulations, EmblemHealth may provide work visa sponsorship for certain positions.