Company Statement

For the last 80 years, EmblemHealth has been taking care of New York’s heart and soul, its people. Today, health care is more complex than ever. That’s why we’re at the forefront of change. We work alongside our customers to offer access to high-quality, affordable care, help navigate the health care experience, and make good health achievable; because everyone deserves to be taken care of. We deliver on our mission every day by living our values with our colleagues, members, clients and partners. It begins with caring and respecting all those we work with. We believe a culture of diversity and inclusion is vital to serve our unique and diverse customers. We seek for continues improvement and innovation and believe being agile and nimble is our advantage. We bring a strong sense of partnership to every relationship – internally and externally. The EmblemHealth family of companies offers competitive health, welfare, and retirement benefits as well as incentive pay plans and more.

Director, Enterprise Operations Quality

Director and Equivalent
19078 Requisition #
Thanks for your interest in the Director, Enterprise Operations Quality position. Unfortunately this position has been closed but you can search our 182 open jobs by clicking here.
  • Bachelors of Science degree is required
  • Master’s degree desirable
  • Lean Six Sigma Master Black Belt or Lean Master certification preferred
  • 10-12 years of relevant work experience required
  • 5+ years’ experience the following areas: Operations Management, Quality Management/Process Improvement, Operational Excellence, Change Management, Performance Management, Customer Experience required
  • Solid Coaching and mentoring skills to continuously develop staff core competencies required
  • Excellent leadership skills and the ability to influence senior management decisions required

EEOC Statement

We are committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our people and our business. We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law.

Sponsorship Statement

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws and regulations, EmblemHealth may provide work visa sponsorship for certain positions.

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