Company Statement
For the last 80 years, EmblemHealth has been taking care of New York’s heart and soul, its people. Today, health care is more complex than ever. That’s why we’re at the forefront of change. We work alongside our customers to offer access to high-quality, affordable care, help navigate the health care experience, and make good health achievable; because everyone deserves to be taken care of. We deliver on our mission every day by living our values with our colleagues, members, clients and partners. It begins with caring and respecting all those we work with. We believe a culture of diversity and inclusion is vital to serve our unique and diverse customers. We seek for continues improvement and innovation and believe being agile and nimble is our advantage. We bring a strong sense of partnership to every relationship – internally and externally. The EmblemHealth family of companies offers competitive health, welfare, and retirement benefits as well as incentive pay plans and more.
Call Center Professionals - Farmington, Connecticut ($1,000 Sign-On Bonus)
In-Person Hiring Event
Tuesday, October 1, 2024 & Wednesday, October 2, 2024 (8am to 12pm & 1:30pm to 6pm)
ConnectiCare, 175 Scott Swamp Road, Building 2, Farmington, CT 06032
We are offering a $1000 sign-on bonus for the training class beginning October 28, 2024
We are seeking dynamic Call Center Professionals to join our Call Center in Farmington, CT starting October 2024!
Our Call Center professionals provide telephonic customer service support to members, providers and facilities. Handle incoming inquiries through multiple contact channels and effectively and efficiently communicate resolutions to members' requests ensuring high First Contact Resolution. The Call Center team advocates for our members in the event there are issues and follows up with the members once the issues are resolved.
If you believe in extraordinary commitment to customer service, come join us!
***All positions are on-site at our campus located at 175 Scott Swamp Road, Farmington, CT 06032***
Essential Job Information:
- 6 weeks of in-classroom training onsite
- Primarily sedentary
Compensation and Benefits:
- Hourly Pay Rate is $19.23
- Sign-On Bonus $1000 (terms apply)
- We offer competitive health and wellness benefits
Required Qualifications:
- High School degree or equivalent
- Up to 2 years of customer service experience
- Microsoft office experience; with keyboarding and basic computer proficiency
- Strong customer service skills
- Excellent written and communication skills
- Strong problem-solving and multi-tasking skills
- Ability to collaborate and work effectively within a team environment
Preferred Qualifications:
- Associate or higher degree
- Up to 2 years of call center experience in healthcare industry
- Bi-lingual Spanish
Security Disclosure
If you are offered a job from one of the EmblemHealth family of companies that includes ConnectiCare, AdvantageCare Physicians, and WellSpark, the offer confirmation email will come from “HRTalentAcquisition” with the subject line: “Offer of Employment for (job title)” – Please respond online”.
We never ask you to join a Google Hangout, request you to purchase your own equipment or pay to apply. We do not send email from a third-party email service such as Yahoo or Gmail.
Pay Disclosure
A good faith estimate of the compensation range for individuals hired to work for the EmblemHealth Family of Companies is provided. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, internal peer equity, and market and business considerations. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. It is not typical for an individual to be hired at or near the top of the range, as compensation decisions depend on each case’s facts and circumstances. Union roles covered by a collective bargaining agreement will compensate in accordance with the union contract.
EEOC Statement
We are committed to leveraging the diverse backgrounds, perspectives, and experiences of our workforce to create opportunities for our people and our business. We are an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy or related condition, marital status, national origin, disability, protected veteran status or any other characteristic protected by law.
Sponsorship Statement
Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws and regulations, EmblemHealth may provide work visa sponsorship for certain positions.