Company Statement

For the last 80 years, EmblemHealth has been taking care of New York’s heart and soul, its people. Today, health care is more complex than ever. That’s why we’re at the forefront of change. We work alongside our customers to offer access to high-quality, affordable care, help navigate the health care experience, and make good health achievable; because everyone deserves to be taken care of. We deliver on our mission every day by living our values with our colleagues, members, clients and partners. It begins with caring and respecting all those we work with. We believe a culture of diversity and inclusion is vital to serve our unique and diverse customers. We seek for continues improvement and innovation and believe being agile and nimble is our advantage. We bring a strong sense of partnership to every relationship – internally and externally. The EmblemHealth family of companies offers competitive health, welfare, and retirement benefits as well as incentive pay plans and more.

AdvantageCare Physicians Call Center Operations Leader - Melville, NY Location

Professional / Leadership
1907C Requisition #
Thanks for your interest in the AdvantageCare Physicians Call Center Operations Leader - Melville, NY Location position. Unfortunately this position has been closed but you can search our 167 open jobs by clicking here.
  • 4 year degree in a business or related discipline
  • Lean Six Sigma Black Belt or Lean Master Certification preferred
  • 10 – 12 years’ related business experience required
  • 5 years’ experience in senior call center leadership positions designed to drive business performance improvement on a full time basis required
  • Minimum 1 year of relevant experience post certification preferred, or 
  • 7+ years in process improvement/re-engineering (i.e., Supply Chain Management, Business Process Management, Industrial Engineering, etc.) required
  • Additional years of experience may be used in lieu of educational requirement required
  • Working knowledge of Vendor Operations and experience leading large scale operations

EEOC Statement

We are committed to leveraging the diverse backgrounds, perspectives and experiences of our workforce to create opportunities for our people and our business. We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected by law.

Sponsorship Statement

Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws and regulations, EmblemHealth may provide work visa sponsorship for certain positions.

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